Unfortunately, every year I.C.E. is alerted to various scams related to the I.C.E. Exchange. You should only be contactedby authorized representatives from I.C.E. regarding the I.C.E. Exchange. Official communications will be sent via emails with the credentialingexcellence.org domain unless noted otherwise by I.C.E. in exhibitor newsletters and on the conference website. If you receive any suspicious communication, please contact I.C.E. immediately and share as much detail as possible (name, contact information, organization).

Types of scams you may receive:

• Phone calls: Individuals pretending to want to confirm your exhibitor details to gain confidential information
• Hotel Bookings: Individuals trying to book your team in a hotel block.

Please see below for a list of unauthorized vendors that do not represent the I.C.E. Exchange and are not approved to manage any hotel bookings or attendee data:

• Event Housing Bookings
• Exhibitors Hub
• Expo Way
• B2B International
• Scribe Expo
• Individuals who may be contacting you who are not with I.C.E. (do not respond):
  • Emma Pearson (emma_p@eventsscribe.org, emma.pearson@eventsscribe.org) or from "eventsscribe.org"
  • Joe Adams via phone - 617-693-4644

Important Dates

*Only available to exhibitors/sponsors who included in their package

Registration and Housing

Registration and housing opened June 24. Exhibitors and sponsored received an email with registration codes and instructions to register your team. As a reminder, pre-registration is required to book your hotel. This year, the conference will be held at the Fontainebleau Miami Beach in Miami Beach, FL.  The deadline to register is Friday, October 4, however we recommend you register as soon as possible in order to secure a room. You can find more information in the Hotel and Travel section of the I.C.E. Exchange website.

NOTE: The I.C.E. hotel block at The Fontainebleau Miami Beach is currently the only contracted block for the conference. I.C.E. is not working with any third-party hotel agents. If you receive communications claiming to be affiliated with I.C.E. to secure housing, please contact meetings@credentialingexcellence.org. 

The Innovation Hall will be located in the Sparkle Ballroom at the Fontainebleau. Please note the exhibit hall hours* below to plan your time at the conference.

View the General Schedule of Events

View the I.C.E. Exchange Contract Terms and Conditions

View the Current Hall Floor Plan

Exhibitor Move In

• Sunday, November 17, 8:00 am - 5:00 pm

Show Hours

• Sunday, November 17
  • 6:00 pm - 7:15 pm: Welcome Reception, Sponsored by PearsonVUE
• Monday, November 18
  • 7:00 - 8:00 am: Breakfast
  • 9:30 - 10:00 am: Coffee Break
  • 11:30 am - 1:00 pm: Lunch
  • 3:30 - 4:15 pm: Coffee Break
  • 5:30 - 6:30 pm: Innovation Hall Happy Hour
• Tuesday, November 19
  • 7:30 - 9:00 am: Breakfast
  • 10:00 - 10:30 am: Coffee Break
  • 1:30 - 2:30 pm: Dessert in the Innovation Hall

Exhibitor Move Out

• Tuesday, November 19, 2:30 - 6:00 pm

*Please note these hours are subject to change.

The Exhibitor Service Kit will be sent out in September by Alliance Expositions, when you can begin placing orders for your booth. As the I.C.E. Exchange will be held at the Fontainebleau Miami Beach, the exhibit hall will be carpeted so you will not be required to provide flooring for your booth. You will have the option to order additional carpeting and flooring through the kit. Shipping information and order deadlines will also be included in the kit.

I.C.E. will be utilizing the Exhibitor Harvester and Mobile App by Cadmium. The Exhibitor Harvester is a portal where you can update company information, add team members, and upload files such as your logo and brochure (virtual bag insert).  If you need support accessing the Harvester or need to add a team member, please contact meetings@credentialingexcellence.org.

Access the Harvester

I.C.E. recognizes Sustaining and Affiliate members who refer new members (any category). This is a terrific way to support the membership growth of I.C.E. while earning beneficial points to use. For each referral who joins I.C.E., the Sustaining/Affiliate member will earn points to be used in the booth selection process for the following year’s I.C.E. Exchange (those recruited in 2024 will earn points for 2025 booth selection). Points will be tabulated and reported out by I.C.E. staff by the deadline of February 20, 2025. Please contact the I.C.E. team with questions info@credentialingexcellence.org.

View the Referral Program Information